PREPARE

• Download airline app to your phone
• Ensure the airline has your contact information when you check-in for your flight
• Ensure you have travel protection to cover added expenses due to delays or trip interruptions

What Your Travel Advisor Can Do

• Assist with suggesting alternative flight options
• Move or update transfers based on updated flight schedules
• Inform resort or hotel of delays to avoid no show cancellation
• Find layover hotel if flights delayed until next day

What Your Travel Advisor CAN NOT DO

IMPORTANT: Once you are checked into your flight your reservation is locked. Your travel advisor is unable to change the reservation or reschedule. Only the airline via phone, app, or gate agent can re-accommodate you on a new flight. 

What You Can Do

• Check your airline app – often the airline will rebook you on next available flight automatically 
• You may be able to select a new flight on your own using the airline app
• Airline agents at the airport have the power and tools to get you on the next best available flight to your destination.